Privacy Policy
Introduction
This Privacy Policy describes how Stalvork ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from Stalvork or otherwise communicate with us.
By using our Services, you agree to the collection and use of your information as described here. If you do not agree, please do not use our Services.
We may update this policy periodically. The revised version will be posted on our Site with an updated "Last Updated" date.
Who We Are
Stalvork operates in both Pakistan and the United Arab Emirates.
Pakistan Address: Sehri Chowk Colony, Bhara Kahu, Islamabad.
UAE Address: Office 3207, Silver Tower, Sheikh Zayed Road, Dubai, UAE.
Contact: +92-51-877-8349 | sadaqathussain0001@gmail.com
Information We Collect
We collect information that you provide directly to us, which includes:
Contact & Account Details: Name, address, email, phone number, username, and password.
Order Information: Billing and shipping addresses, payment confirmation, and contact details.
Communications: Any information you include when you contact us for support.
We automatically collect certain information about your interaction with the Site ("Usage Data"), such as your IP address, device information, and browser type. We use cookies and similar technologies to collect this data.
We may also receive information from third parties, such as:
Shopify: Our online store platform.
Payment Processors: Information necessary to process your payment.
How We Use Your Information
We use your personal information for the following purposes:
To Fulfill Your Orders: To process payments, arrange shipping, and manage returns and exchanges.
To Communicate With You: To send you order updates, respond to your inquiries, and provide customer support.
For Marketing: With your consent, to send you marketing communications about products and services we think may interest you.
For Security & Fraud Prevention: To protect our Services and investigate suspicious activity.
To Improve Our Services: To analyze how our Site is used to create a better experience for our customers.
How We Share Your Information
We may share your information with third parties to help us provide our Services:
Service Providers: Companies that perform services on our behalf, such as payment processing, shipping, marketing, and analytics.
Business Transfers: In connection with a merger, sale, or other business transfer.
Legal Obligations: To comply with applicable laws, regulations, or legal requests.
We do not sell your personal information.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own, including Pakistan and the UAE. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you.
Request correction or deletion of your personal information.
Object to or restrict the processing of your information.
Withdraw your consent for marketing communications at any time.
You can exercise these rights by contacting us using the details in Section 2.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Security
We implement appropriate security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.
Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
Governing Law & Dispute Resolution
This Privacy Policy is governed by the laws of Pakistan. Any disputes will be resolved through good-faith negotiations and, if necessary, by arbitration in Dubai, UAE.
Contact Us
For questions about this policy, to exercise your rights, or to lodge a complaint, please contact us at:
Email: sadaqathussain0001@gmail.com
Phone: +92-51-877-8349
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